Terms of Service - Planairly

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and Michał Tarnawski (EU VAT ID: PL8961375834), with registered office at ul. Ślężna 187/1, 53-110 Wrocław, Poland, operating under the brand name Planairly (hereinafter referred to as "Planairly", "we", "us", or "our") governing your access to and use of the Planairly.com platform and all related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Account Registration and Security

You must provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You must notify us immediately at [email protected] if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms or compromise the security of the Service.

4. Description of the Service

Planairly is a collaborative project planning platform that provides:

Real-time collaborative PERT network diagram editing.
Task management with estimation, scheduling, and dependency tracking.
Team presence awareness and concurrent editing via Hocuspocus/Y.js.
Bidirectional synchronization with Jira and Linear.
Slack notifications and interactive task actions.
Workspace and team management.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice for material changes.

5. Subscription Plans and Payment

5.1 Plans

The Service is offered under various subscription plans, which may include free and paid tiers. Plan features, limits, and pricing are described on our pricing page and may be updated from time to time. The pricing page is informational and does not constitute a binding commercial offer. Final availability and commercial terms are confirmed at checkout or in an executed agreement.

5.2 Billing

Paid subscriptions are billed in advance for the subscription term shown and selected at checkout.
All fees are stated in the currency indicated at checkout and are exclusive of taxes unless stated otherwise.
Subscription payments and invoices are processed through Paddle, our Merchant of Record. By providing payment information, you authorize Paddle to charge the applicable fees.

5.3 Cancellation and Refunds

You may cancel your subscription at any time from your account settings. You will not be charged for subsequent billing periods, and your access continues until the end of the current paid billing period.
Your paid term runs in full. Refund exceptions required by applicable law or approved under our Refund Policy still apply.
Annual subscriptions run for a 12-month term. To move to monthly, schedule the annual subscription to end at renewal and start a monthly plan afterward.
Upgrades and extra Planner seats may take effect immediately with a prorated charge. Moving to a smaller plan or fewer seats is scheduled from your account and takes effect at your next renewal, with no partial credit for the remaining paid term. Custom Enterprise and Education plans are arranged with us directly.

5.4 Price Changes

We may adjust pricing with at least 30 days' notice. Price changes apply to the next billing cycle after the notice period. If you do not agree to a price change, you may cancel before it takes effect.

6. User Content and Intellectual Property

6.1 Your Content

You retain all intellectual property rights in the content you create, upload, or input into the Service ("User Content"), including project plans, task descriptions, diagrams, and any other data you provide.

You grant Planairly a limited, non-exclusive, worldwide license to use, store, reproduce, and display your User Content solely for the purpose of providing and improving the Service. This license terminates when you delete the content or close your account.

6.2 Our Intellectual Property

The Service, including its software, design, logos, trademarks, documentation, and all related intellectual property, is and remains the property of Planairly. These Terms do not grant you any rights to use our trademarks, brand features, or logos without prior written consent.

6.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, non-exclusive, royalty-free license to use, incorporate, and commercialize such feedback without obligation to you.

7. Third-Party Integrations

7.1 Connecting Third-Party Services

The Service allows you to connect Jira (Atlassian) and Linear for project synchronization, and Slack for notifications and interactive task actions. By enabling an integration:

You authorize Planairly to exchange the data required for the configured integration, as described in our Privacy Policy.
You confirm that you have the necessary rights and permissions to connect the third-party account and share data from it.
You acknowledge that the third-party service's own terms and privacy policy apply to your use of that service.

7.2 Data Synchronization

When Jira or Linear synchronization is enabled, task data (including titles, descriptions, statuses, assignees, estimates, due dates, and dependencies) may be automatically transmitted between Planairly and the connected service. When Slack is enabled, Planairly may send configured project notifications and process interactive task actions. You are responsible for ensuring that:

The data you synchronize does not violate any third-party rights or applicable laws.
Team members are informed that project data is being shared between systems.
User mappings between Planairly and third-party accounts are configured correctly by a workspace administrator.

7.3 Integration Availability

We do not guarantee uninterrupted availability of third-party integrations. Changes to third-party APIs, authentication methods, or terms may affect integration functionality. We will make reasonable efforts to maintain compatibility but are not liable for disruptions caused by third-party changes.

8. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable laws.
Attempt to gain unauthorized access to any part of the Service, other accounts, or connected systems.
Interfere with or disrupt the Service's infrastructure, including through denial-of-service attacks or excessive automated requests.
Reverse engineer, decompile, or disassemble any part of the Service's software.
Upload or transmit malicious code, viruses, or harmful content.
Use the Service to infringe on the intellectual property rights of others.
Resell, sublicense, or redistribute access to the Service without our written consent.
Use automated tools to scrape, extract, or mine data from the Service beyond what is provided through our official API.

9. Data Processing and Privacy

Our collection and use of personal data is governed by our Privacy Policy and GDPR Compliance documentation.

For organizations that require a Data Processing Agreement (DPA) under GDPR or other data protection regulations, please contact us at [email protected].

10. Service Availability and Support

10.1 Uptime

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. Specific uptime commitments, if any, are defined in your subscription plan's Service Level Agreement (SLA).

10.2 Support

Support availability and response times depend on your subscription plan. All users have access to documentation and community resources. Paid plans include email support with defined response times.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Planairly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.
Our total aggregate liability for any claims arising out of or related to these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

For EU users: Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our negligence, (b) fraud or fraudulent misrepresentation, or (c) any liability that cannot be excluded or limited under applicable EU law, including the EU Consumer Rights Directive.

12. Indemnification

You agree to indemnify and hold harmless Planairly and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

Your use of the Service in violation of these Terms.
User Content you create or share through the Service.
Your violation of any applicable law or third-party rights.
Data you synchronize through third-party integrations.

13. Termination

13.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature in settings. Upon termination, your access to the Service will cease, and we will delete your data in accordance with our Privacy Policy.

13.2 By Us

We may suspend or terminate your account if:

You breach these Terms.
Your use poses a security risk to the Service or other users.
We are required to do so by law.
Your account has been inactive for more than 12 consecutive months (free plans only).

Where possible, we will provide reasonable notice before termination and an opportunity to export your data.

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and governing law) will survive.

14. Governing Law and Dispute Resolution

14.1 For EU Users

If you are an EU/EEA resident, these Terms are governed by the laws of your country of residence. You have the right to bring legal proceedings in your local courts. Nothing in these Terms affects your statutory consumer rights under applicable EU law.

You may also use the EU Online Dispute Resolution platform for out-of-court dispute resolution.

14.2 For US Users

If you are a US resident, these Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

14.3 Class Action Waiver (US)

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action.

15. General Provisions

Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Planairly regarding the Service.
Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
Waiver: Our failure to enforce a right does not constitute a waiver of that right.
Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.
Force majeure: We are not liable for failures or delays caused by events beyond our reasonable control, including natural disasters, government actions, or internet outages.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated at least 30 days before taking effect via email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

If you disagree with changes, you may terminate your account before the new Terms take effect.

17. Contact

Questions about these Terms? Contact us at:

Email: [email protected]
Legal entity: See Section 1 (Agreement to Terms) for our full legal entity and registered office.